IT support for small business in London

IT support for small business in London is increasing due to automation all business processes. The need and demand to be competitive are now drawing the greater attention of small business to take the help of expert advice and guidance of IT experts.

In today’s blog post we shall discuss in the detail the need and importance of Onsite IT Support London and in remote areas of the UK to the small businesses. We shall also give IT checklist for small business.

“Small business is going to be big tomorrow”

As per the reports and statistics on small business in the UK as released by fsb – National Federation of Self Employed & Small Businesses Limited

  • There was a record 5.5 million private sector businesses at the start of 2016.
  • This is an increase of 97,000 since 2015 and 2.0 million more since 2000.
  • The number of employing businesses increased by 14,000 and the number of sole trader/self-employed businesses by 84,000, with the annual growth for both groups being around +3%.
  • SMEs account for at least 99% of the businesses in every main industry sector.

The number of small business all over the UK is big and growing. Due to stiff competition among businesses and absence of dedicated IT team is increasing the demand for business IT support in London.

IT support for small business in London

Here is a detailed IT checklist for small business

Cloud computing for small business

Cloud computing is increasingly popular, easily accessible by all, abundant and cheap. There are many advantages of cloud computing. You don’t need to pay for a permanent IT staff to look after new servers, you don’t need to regularly buy new hardware every few years or software, and most cloud computing solutions come with guaranteed availability and uptime. You simply need an IT consultant to guide you. For instance, the Microsoft Office 365 now offers 99.9% guaranteed uptime – that’s better than most small businesses experience with their own hardware and software.

IT Services for small business London
IT Services for small business London


Decide between computer systems/network configuration:

  • PC or MAC platform
  • Client / Server or Peer to Peer Set up
  • Configured with Mirrored / Backup Drives

Number of workstations/notebook computers required for your staff

The number of peripherals that are required such as:

  • Printer
  • Scanners
  • UPS – Uninterrupted Power Supplies
  • Fixed landline connections
  • Mobile / Tablets
  • Projector Screens
  • Audio Visual Products

Cables or wireless setup preferable in your environment

  • Mobile Phone
  • PDA – Personal Digital Assistant
  • Blackberry / Mac
software for small business london
software for small business London


The best Operating System software for your business

  • Windows or Macintosh
  • Set up directories, drives and sharing on your system
  • What application software is required to run your business?
  • Office applications
  • Accounting Software
  • Anti-Virus software
  • Anti-spam
  • Cloud computing
  • Cloud storage
  • Specialized software for your industry
  • Is it more justifiable for you to buy software licensing? The Number of licenses

Do you need to allow for staff growth in the number of licenses purchased?

IT Consumables

The technology consumables should be kept in stock:

  • Ink cartridges
  • Spare replacement parts for various items
  • Laser toners and drums
  • Paper supplies / Labels
  • Ribbons

Email Solutions

  • Hosting services for your Email Domain and Website
  • The best solutions for Setting up of Email addresses and security profiles for the Staff
  • Microsoft Office 365

Network and Connectivity

For small businesses, the connection to the Internet is vital. The market remains volatile and ISPs are regularly dropping prices, increasing service speeds and broadening service offerings. The options are:

  • WAN or LAN (including routers, firewalls, bridges, switches, cabling, wireless access points and devices etc.)
  • DSL – Digital Subscriber Line
  • Dial-up
  • Satellite – Cloud
  • Hot spots

Optimum usage of available resources

Setting up shared folders, disk quotas, and granting/denying access rights to data, systems and applications

IT Support for small businesses in London
IT Support for small business in London

Administrative Rights

Creating and maintaining in-house rules about access, usage manuals, permissions, privacy policy, passwords and other safety, security and administrative rules.

Disaster Recovery Plan

Small business needs to be prepared for any unforeseen situation. It may be natural calamities, system failures, power failures and virus attack. You have to ensure that the staff in the business knows where to find the disaster recovery instructions and how to follow them. Procedures are printed out at a different location given by your IT support provider

IT Support and Maintenance

The Backup system will you need to secure your data:

  • Onsite or Offsite IT support
  • Cloud Solutions
  • CCTV
  • USB Drives
  • CD / DVD media
  • The backup system regimen will you follow – Daily, Weekly, fortnight?
  • The location where will you store backup media – on premises or offsite location?

Should you enter a Server Maintenance Program to ensure maximum performance from your network?

Administration of network – in-house dedicated IT staff or external IT professionals?

The frequency of download of updates and patches for software used in the business

Cleaning up machines that have been infected with viruses, Trojans, worms or other malware

IT support for small business in London offered by digitae takes care of all the above requirements of small business.

Technology Training

Does any of your staff require training in computer applications and tools?

How frequently updating skills when new versions of software are released?

Training in more efficient methods using desktop applications?

Onsite or Online training?

Usage policy for Computers

A clear usage policy is a must for all small business. Computers are powerful tools and increase their use for purposes unrelated to your business may affect you. To avoid any possible misuse of your IT and computer resources, it has to be clear to all your staff what they may use your computers for (and what they may not). You may even take expert advice from IT support for small business in London, digitae to draft a user usage policy.


IT support for small business in London and all over the UK is offered by Digitae Consultation Services Ltd. As per the statistics and reports from above, it is eminent that small business is growing and they are less likely to have a dedicated team of IT experts. Due to the limitations of expertise and knowledge in IT networking and Infrastructure related services, the services of an IT consultancy is very useful.

We are among the leading IT outsourcing companies in UK offering remote Onsite IT Support London, Managed firewall services London and all over the UK including Croydon, Bromley, Sutton, Merton, Wandsworth, Lambeth and Camden.


This information is intended to provide general IT setup and infrastructure planning related information for IT support for small business in London only which may not be applicable to any general and particular circumstances of the small business. You agree to access this information at your own risk and that Digitae Consultation Services Ltd. is not liable to you for the content of the information or any reliance by you on this information.

Images Courtesy: Flickr

Leave a Reply

Your email address will not be published. Required fields are marked *